Do I need a FiveM Keymaster license to use these resources?
Do I need a FiveM Keymaster license to use these resources?
Yes. All pinkable.dev resources are protected using FiveM’s Asset Escrow
system. Your server must run with a valid Cfx.re Keymaster license key.
The license key must belong to the same FiveM account that owns the
purchased asset. If the accounts do not match, the resource will fail
to start.
Why am I getting the 'missing entitlement' error?
Why am I getting the 'missing entitlement' error?
This usually happens when your server license key is tied to a different
FiveM account than the one that owns the resource. To resolve this, either
run the server using the correct account’s license key or transfer the
asset to the account that owns the key through the
Keymaster asset grants page.
Is it possible to move a purchased asset to another account?
Is it possible to move a purchased asset to another account?
Yes. FiveM allows a single transfer per asset. You can initiate this
through the Keymaster by opening
your purchased assets list, selecting the resource, and choosing the
transfer option. After the transfer is completed, ownership will be moved
to the selected account.
Where can I get help if something isn't working?
Where can I get help if something isn't working?
Support is available through our official channels. You can open a support
ticket or join the community Discord. When requesting help, please include
useful details such as your order information, the resource name, and your
server setup to speed up troubleshooting.
Are refunds available for purchases?
Are refunds available for purchases?
Refunds may be available depending on eligibility. Please review the
Refund Policy for full details on requirements and the process for
submitting a request.