> ## Documentation Index
> Fetch the complete documentation index at: https://docs.pinkable.dev/llms.txt
> Use this file to discover all available pages before exploring further.

# Frequently Asked Questions

> Common questions about pinkable.dev FiveM resources

<AccordionGroup>
  <Accordion title="Do all pinkable.dev resources use FiveM Asset Escrow?">
    No. **Only paid releases** use FiveM's Asset Escrow system.

    **Free releases are fully open-source** and do not require any
    FiveM Keymaster ownership or escrow permissions to run.

    **Paid releases**, however, are protected using FiveM Asset Escrow
    and require proper ownership through your Cfx.re account.
  </Accordion>

  <Accordion title="Do I need a Keymaster license key to use paid resources?">
    Yes. Paid resources require your server to run with a valid
    **Cfx.re Keymaster license key**.

    The license key must belong to the **same FiveM account that owns
    the purchased resource**. If the accounts do not match, the resource
    will not start.
  </Accordion>

  <Accordion title="Why am I getting a 'missing entitlement' error?">
    This error only applies to **paid escrowed resources**.

    It usually happens when your server license key is tied to a
    different FiveM account than the one that owns the resource.

    To fix this:

    • Make sure your server is using the correct license key\
    • Verify the resource was purchased on the correct account\
    • Transfer ownership if necessary using the\
    [Keymaster asset grants page](https://keymaster.fivem.net/asset-grants)
  </Accordion>

  <Accordion title="Can I transfer a paid resource to another account?">
    Yes. FiveM allows **one transfer per asset**.

    You can transfer ownership through the
    [Keymaster asset grants page](https://keymaster.fivem.net/asset-grants).

    After the transfer is completed, the new account will own the resource.
  </Accordion>

  <Accordion title="Where do I download my purchases?">
    Paid resources can be downloaded from the platform where you
    purchased the resource.

    After purchasing, the resource will appear in your **Keymaster**
    or purchase dashboard depending on the distribution method.

    If you cannot locate your download, contact support with:

    • Your purchase email\
    • Resource name\
    • Purchase confirmation (if available)
  </Accordion>

  <Accordion title="How do I install a resource?">
    Installing a resource is simple and follows standard FiveM setup.

    Basic steps:

    1. Download the resource
    2. Place the folder inside your server's `resources` directory
    3. Add the resource to your `server.cfg`

    Example:

    ensure resource\_name

    Detailed setup instructions are always included inside each
    resource's documentation page.
  </Accordion>

  <Accordion title="Do your scripts support ESX, QB, or Standalone servers?">
    Most pinkable.dev resources are designed to support:

    • **ESX**\
    • **QB-Core**\
    • **Standalone servers**

    Compatibility details are listed on each product page.

    Always check the **Requirements** section of the documentation
    before installing.
  </Accordion>

  <Accordion title="How do updates work?">
    Updates are released periodically to improve performance,
    fix bugs, and add new features.

    For **free releases**, updates are available directly
    through the documentation or repository.

    For **paid releases**, updates are provided through the
    same platform where the resource was purchased.

    Keeping your resources updated is recommended to ensure
    stability and compatibility.
  </Accordion>

  <Accordion title="Do you offer custom development?">
    Yes. Custom development may be available depending on
    availability and project scope.

    Custom work may include:

    • Feature development\
    • System integrations\
    • Performance optimization\
    • Full resource creation

    To request custom work, open a ticket in the Discord
    with details about your project.
  </Accordion>

  <Accordion title="Where can I get help if something isn't working?">
    Support is available through our official channels.

    You can:

    • Open a support ticket in the Discord\
    • Review documentation guides\
    • Check the FAQ for common fixes

    When requesting help, include:

    • Resource name\
    • Error messages\
    • Server framework\
    • Relevant screenshots
  </Accordion>

  <Accordion title="Are refunds available for purchases?">
    **No refunds are provided** for any purchases.

    All sales are considered **final**.

    Please review the product description, requirements,
    and documentation carefully before purchasing.

    If you have questions about compatibility or setup,
    contact support before buying.
  </Accordion>

  <Accordion title="Are free resources supported?">
    Yes. Free releases are supported, but **priority support
    is given to paid customers**.

    Free resources include documentation and community
    support through Discord.
  </Accordion>

  <Accordion title="Do free resources receive updates?">
    Yes. Free resources may receive updates, improvements,
    and bug fixes over time.

    However, update frequency may vary depending on
    development priorities and paid project workload.
  </Accordion>
</AccordionGroup>

If you still need assistance, visit the official **pinkable.dev Discord**
or open a support ticket and our team will help you troubleshoot.